“I know nothing about cars. The brain goes numb and my eyes glaze over when Jim launches into one of his detailed explanations of the merits of this or that maintenance procedure.(I sometimes wish I hadn’t asked) But the guy’s a responsible professional-exactly the kind of mechanic I want working on my car. To test whether Jim’s honesty matched his personable charm, I had a friend who is very knowledgeable about car repair review the half-dozen bills I’d accumulated in the Car Care Club. My friend pointed out that though Auto Tech’s labour rate was industry-standard ie. No particular bargain, the time being allocated to various repair procedures was often less than dealers were allocating, resulting in a lower bill overall. Now I was born automotivel- challenged, but even I can understand that while oil draining from one car, another can be put up on the hoist, and that the honest way to cost out the oil change recognizes such everyday efficiencies. The dealers try to sidestep this issue consistently it seems & Jim meets it square on! Originally I thought Auto Tech was worth trying just for the Free loaners., but one day Jim suggested a lower-cost maintenance job on my car’s electrical system over a higher cost one respecting my pocketbook without compromising safety and reliability. What a refreshing experience!” ~ Brenda Bradley