In one word … Integrity.
Jim is not only very knowledgeable, but takes the time to rationally explain the problem and the cost.

My family and I moved to Ottawa from B.C. last year and we had an older/low mileage Toyota truck that had to pass the “Clean Air Program”. After taking it both to Canadian Tire and the dealership, I was told that I would need to overhaul the cylinder heads (meaning a new motor!). We were fortunate to be referred to Jim. Jim and his staff proceeded to do a complete diagnostic of the exhaust system. He discovered that it was simply a leak in the exhaust manifold. I truly believe Jim saved me hundreds if not thousands in not having to replace the motor and by correcting the real problem.

Courtesy and personable service.
Good value for the money!

Stuart Valair