In one word … Integrity.
Jim is not only very knowledgeable, but takes the time to rationally explain the problem and the cost.
My family and I moved to Ottawa from B.C. last year and we had an older/low mileage Toyota truck that had to pass the “Clean Air Program”. After taking it both to Canadian Tire and the dealership, I was told that I would need to overhaul the cylinder heads (meaning a new motor!). We were fortunate to be referred to Jim. Jim and his staff proceeded to do a complete diagnostic of the exhaust system. He discovered that it was simply a leak in the exhaust manifold. I truly believe Jim saved me hundreds if not thousands in not having to replace the motor and by correcting the real problem.
Courtesy and personable service.
Good value for the money!
Stuart Valair
Did you know that the main cause of failed mufflers is simply a broken clamp? And that the cost of a clamp amounts to pocket change? If you’re aware of this, chances are you already deal with us, because at Jim Dickinson Auto Tech we believe an informed customer is a contented customer. We like to help take the mystery out of automotive repairs. Our clients really appreciate that. Besides, explaining about all of the “little extras” we provide is good for business.
For example, when you bring your car in for an oil change, our technicians always check the exhaust system. Just a “little wiggle here, and a little wiggle there” to make sure everything is firm and tight. You may not even be aware, and yet this simple precaution could save you hundreds of dollars in unnecessary repairs.
How? Because those “little wiggles” pre-test the clamps. If a clamp gives out while your vehicle is in operation, it could well lead to extensive exhaust system repairs. Repairs that were preventable! Like so many other things our technicians do, taking the time to check the clamps on your muffler and pipes can save you unnecessary expense.
This alone won’t prevent exhaust failures. But if you do require an exhaust system, we can help with that as well. And our mufflers come with a Lifetime Warranty, of course. But our mufflers also come with something extra. They come with a little wiggle, too!
“Dependable, honest, Sticks to facts. I have been dealing with this company for a great number of years (1996) and followed him to the west end for reliable and dependable , knowledgeable service. They fixed a light switch without installing a more expensive part” - Iris Langille
“Excellent - Knowing that my car will be fixed properly and the company does not scam you for un-needed parts. Foremost Jim is Honest- Free Loaner car when needed and referral card for a $15 discount. The Car Club is a Plus.” ~ Mark Clouthier
“You come to a place Jim will help to build your confidence about your Auto. Honesty is the key word of Jim’s business. No matter you first visit or couple of times. Honesty & friendly advice.” ~Tony Fonseka



