Thanks For The Kind Words
“I always feel very welcome. Never intimidated, Jim and staff are always ready to help with the car’s problem, very honest with the estimates, the parts are never inferior, always the best for the best price. I feel very comfortable leaving my car with this company.”
My 20 year old (1987) Dodge Colt’s front fenders were rusting badly, as well as the rear wheel wells. Jim suggested new fenders, some body work with a paint job would solve the problem. Thanks to Jim’s expertise, after several phone calls new fenders were found (a perfect match) along with a very experienced body man the job was completed to two days, the cost very reasonable. I am pleased to be a client of Jim’s garage, except for Jim’s caring, along with his fine mechanics, I should not be still driving this car. Many thanks to Jim and his staff for previous positive experiences and benefits. I have received. Keep up the very informative and funny newsletters. I enjoy it very much.”
~Muriel P. Blyth
Thanks For The Kind Words
“Your company is excellent as is the work you do and you are never too busy to answer questions. I have complete faith in you.
When my air conditioning was not working you actually called GM regarding my car to see if my warranty would cover the repairs. The answer was yes so you advised me to have the repairs performed at the dealers so there would be no charge to me.
What I feel has benefited me most are the bumper to bumper inspections. I had one just prior to my three year warranty expiring and one before the powertrain warranty expired. Both times the work that needed doing saved me more money than the cost of the inspections.”
~ Ann Joy
In one word … Integrity.
Jim is not only very knowledgeable, but takes the time to rationally explain the problem and the cost.
My family and I moved to Ottawa from B.C. last year and we had an older/low mileage Toyota truck that had to pass the “Clean Air Program”. After taking it both to Canadian Tire and the dealership, I was told that I would need to overhaul the cylinder heads (meaning a new motor!). We were fortunate to be referred to Jim. Jim and his staff proceeded to do a complete diagnostic of the exhaust system. He discovered that it was simply a leak in the exhaust manifold. I truly believe Jim saved me hundreds if not thousands in not having to replace the motor and by correcting the real problem.
Courtesy and personable service.
Good value for the money!
Stuart Valair
Thanks For The Kind Words
“Thanks once again for suggesting I have you perform a bumper to bumper inspection before my warranty expired on my Cavalier.
When my first warranty expired you saved me about $1,000 as you determined I needed a new air compressor and also one of the rear strut mounts had to be replaced.
This last inspection, before my warranty expired saved me a minimum $600. I had the water pump replaced plus axle seals.
So I would say to your customers who still have warranties on their vehicles to have you perform the bumper to bumper inspections.
Once again Jim, thank you so much.”
~ Ann Joy
“I feel very at ease when I take my car into Jim’s shop. I know that I get an honest estimate of the work needed in my car. There was a problem with the car not starting and intermittently shutting off while driving the car. Jim checked the car and was able to tell me that a recall was in place which would solve the problem. Instead of him charging me, I got the work done for free at a dealership. I love the Car Care Club. I feel it’s great value and I get excellent customer service every time I go in. Customer service is extremely important to me so I appreciate it” ~ Josee Wolfe
“Very professional. Would go above & beyond what is required, regardless of the vehicle’s value, they look after it with the utmost care. I got into a collision, they took care of my car as if it was worth a lot of money. Car Care Club- efficient & valuable service.” ~ Jay Jarmin
“I know nothing about cars. The brain goes numb and my eyes glaze over when Jim launches into one of his detailed explanations of the merits of this or that maintenance procedure.(I sometimes wish I hadn’t asked) But the guy’s a responsible professional-exactly the kind of mechanic I want working on my car. To test whether Jim’s honesty matched his personable charm, I had a friend who is very knowledgeable about car repair review the half-dozen bills I’d accumulated in the Car Care Club. My friend pointed out that though Auto Tech’s labour rate was industry-standard ie. No particular bargain, the time being allocated to various repair procedures was often less than dealers were allocating, resulting in a lower bill overall. Now I was born automotivel- challenged, but even I can understand that while oil draining from one car, another can be put up on the hoist, and that the honest way to cost out the oil change recognizes such everyday efficiencies. The dealers try to sidestep this issue consistently it seems & Jim meets it square on! Originally I thought Auto Tech was worth trying just for the Free loaners., but one day Jim suggested a lower-cost maintenance job on my car’s electrical system over a higher cost one respecting my pocketbook without compromising safety and reliability. What a refreshing experience!” ~ Brenda Bradley
“Jim is great, he always explains everything he is doing & why. He tries always to get the best deal for us and does the work that is needed when required. He keeps on top of our car so we never have large problems develop overnight.
-so many positive experiences- Jim responded when I had my accident & helped me keep calm & then was able to help us find a new car (used) quickly & we have had no problems with it because Jimtakes care of it.
- the friendly quick service, the feeling of being someone- with a Name.
When we have to leave the car for repairs Jim always has a loaner on hand to help us out” ~ Eric & Phyllis Driscoll
“In my eyes, JD Autotech is a front-line service where a caring dedicated and highly knowledgeable mechanic welcomes, reassures and talks to their clients while persisting their excellence in customer satisfaction. JD Autotech has been “there” when I most needed them. In my case you took the time to explain about problems with my engine’s computer, a faulty alternator and what needed to be done. You couldn’t have made me feel in better hands when you took time out of your day to “shop around” for better prices on parts then insisted that I make use of your spare vehicle to get around in until my car was repaired. You have provided me with a top-notch service that I will recommend to anyone. I appreciate not being “treated as a number” as like other garages. I also appreciate the honest caring comfort that you never fail to provide to the ever loyal customer Bravo! Many Thanks! Thank you Jim!”. ~ Al Chene



